Where a booking is eligible for a refund under the applicable cancellation terms, the refundable booking amount will be processed after deducting a nominal ₹100 booking processing fee, where applicable.
| When You Cancel | Refund |
|---|---|
| 48 hours or more before scheduled arrival | Full, minus ₹100 fee |
| Within 48 hours of scheduled arrival | 1 night's tariff + tax retained |
| No-show | Full charges apply |
| Early departure | 50% of residual charges |
Bookings cancelled at least 48 hours before the scheduled arrival time are eligible for a refund. The refundable amount will be processed after deducting a nominal ₹100 booking processing fee.
For cancellations made within 48 hours of the scheduled arrival time, one night's tariff plus applicable taxes will be retained as the cancellation charge.
No-show bookings are subject to full booking charges.
For early departures, 50% of the residual charges will apply.
Refunds may take up to 7 working days to be credited.
Where a booking has been made through an online travel agency or other third-party booking platform, the refund may be processed through the applicable booking/payment channel.
Corporate bookings are governed by their individually negotiated commercial terms.
For any refund or cancellation questions, please contact us:
📧 reservations@zingrooms.com
📞 +91 82177 30494
