Frequently Asked Questions

You can book directly through the Zing Rooms website using our online booking engine, or through our reservations team by phone, email or WhatsApp. Rooms are also available through leading online travel agencies.

Yes. A 10% advance payment of the total booking value is required to confirm a reservation. For bookings where the scheduled arrival is within 2 days, full payment is required at the time of booking.

We accept major credit and debit cards, bank transfers and secure payment links. Online payments can also be made through the payment gateway on the Zing Rooms website.

No security deposit is required.

Check-in starts at 12:00 noon and check-out is at 10:00 AM.

Yes. Early check-in and late check-out are available subject to availability and applicable charges. Please contact the Front Desk.

A valid government-issued photo and address ID proof is mandatory at check-in. PAN cards are not accepted as identification. Aadhaar is not specifically required; if a guest voluntarily provides Aadhaar as their identification, it is accepted.

Guests must be 18 years or above to check in individually.

Yes. Children are welcome when accompanied by their guardian. One child below 10 years of age can stay free of charge when using the existing bed in the room. Breakfast is also provided free of charge for the child. If an extra bed is required for the child, it is available at ₹500 per night.

Yes, subject to the maximum occupancy of the room. The additional adult charge is ₹1,000 per night including breakfast or ₹750 per night without breakfast. Extra beds are available subject to room configuration and availability.

Visitors are not permitted in the guest residential areas. Visitors may be entertained in the lobby.

We offer rates with breakfast and without breakfast. Guests who have booked a room without breakfast may enjoy our buffet breakfast at ₹350 + applicable taxes per person. Breakfast buffet includes eggs among other breakfast selections.

Yes. The Zing Rooms WhatsApp Digital Concierge provides an interactive way to access food and beverage information and place orders. The menu is displayed category-wise, making it easy to find the relevant food, snacks and other available services.

The WhatsApp Digital Concierge is an interactive guest-service platform. Guests can use it to view food and snacks menus, order food and beverages, request room cleaning, request housekeeping and other services, ask questions about the hotel and available services, access information relevant to their stay and make service requests. The platform keeps guests informed during their interactions. If it cannot answer a question or handle a request, the interaction is escalated to a member of the hotel team.

Yes. Complimentary Wi-Fi is available throughout the property. You can request Wi-Fi user credentials through the Zing Rooms WhatsApp Digital Concierge.

Yes. Rooms are equipped with Smart TVs with subscribed OTT content and free-to-view channels.

Yes. Hair dryers, irons and ironing boards are available on request in all rooms.

They are not standard room amenities. They are available complimentarily on request for guests staying in Zing Premier and Zing Executive Studio.

Yes. Daily housekeeping is provided between 8:00 AM and 5:00 PM. Guests can request additional housekeeping or room-cleaning assistance through the WhatsApp guest-service messenger.

Bed linen is changed every alternate day. If linen requires an earlier change due to staining, it will be changed without applying the usual alternate-day condition.

Yes. Valet laundry is available at premium charges. Soiled laundry is collected every day between 10:00 AM and 12:00 noon. Guests are required to complete the laundry slip and leave it with the laundry to be collected. Regular laundry is returned the following day before 8:00 PM. Express laundry service is also available; please contact the Front Desk. If laundry is found to be stained or torn, it will be returned to the guest for approval before being sent for processing.

Yes. Zing Rooms resident guests have complimentary access to the temperature-controlled swimming pool. Pool timings are 7:00 AM to 7:00 PM. The pool includes a dedicated children's section. Swimwear is mandatory when using the pool. Pool towels are supplied by the hotel.

Yes. Zing Rooms resident guests have complimentary access to the gym. The gym is open from 6:00 AM to 10:00 PM and is also available to members of the public.

Yes. Covered basement parking is available for resident guests, subject to availability.

No. Smoking is not permitted inside guest rooms. A designated smoking area is available at the property.

No. Pets are not permitted at Zing Rooms.

Yes. The Front Desk operates 24 hours a day. For urgent assistance, guests can contact the hotel on +91 96060 32588.

Yes. Zing Rooms is designed to serve business and corporate travellers, with convenient access to major technology parks and business destinations across the Panathur, Kadubeesanahalli, Bellandur, Mahadevapura and Sarjapur Road corridors.

Yes. Stay extensions are possible subject to availability.

Yes. Booking modifications are possible with advance notice, subject to availability and the applicable booking terms.

Bookings cancelled at least 48 hours before the scheduled arrival time are eligible for a refund. The refundable amount will be processed after deducting a nominal ₹100 booking processing fee. Refunds may take up to 7 working days to be credited.

Cancellations made within 48 hours of the scheduled arrival time will attract a cancellation charge equivalent to one night's tariff plus applicable taxes.

A no-show attracts the full booking charges.

For an early departure, 50% of the residual charges will apply.

Corporate bookings are subject to their individually negotiated cancellation, no-show and early-termination terms.

Zing Rooms has CCTV surveillance in common/public areas, fire extinguishers, clearly marked emergency exits and first-aid facilities. The Front Desk operates 24 hours a day and is available to assist guests.